Colt help

Readiness support: Colt® SD WAN with Versa Networks

Benefits of your SD WAN solution

Scheduled activation for managed SD WAN services

Your service-delivery partners

Customer care manager (CCM)

SD WAN project manager (SD WAN PM)

Technical design engineer (TDE)

SD WAN build team

SD WAN activations team

What to expect during the process

Step 1: Install and turn on your device

Advantech FWA 1320

Ports on the Lanner XXXX

Advantech FWA 2320

Advantech FWA 3260

Advantech FWA 5020

Step 2: Prepare to activate your service

Step 3: Activate your services

Production support

Billing start date for SD WAN customers

Troubleshooting common problems

Customer not ready policy

Customer cancellation policy

Portal training and self-help tools